Safeguarding Policy

Last updated: 7/7/2025

Our Commitment

At SEND Friends, safeguarding is everyone's responsibility. We are committed to creating a safe, supportive, and inclusive environment for all families, including children, young people, and vulnerable adults. While our service is non-clinical and peer-led, we take all safeguarding concerns seriously and act appropriately to protect those at risk of harm.

Who This Policy Applies To

  • Children and young people

  • Parents, carers, and adults accessing support

  • Anyone participating in a SEND Friends session, workshop, or event

  • The sole trader delivering the service (Leanne Thompson)

Our Responsibilities

SEND Friends will:

  • Take all allegations or concerns about harm, abuse or neglect seriously

  • Listen sensitively and supportively to anyone who discloses a concern

  • Share safeguarding concerns with the appropriate service or authority where necessary

  • Only share information on a need-to-know basis and with due respect for confidentiality

  • Keep a basic record of any safeguarding concern raised, actions taken, and who was contacted

When We May Share Information Without Consent

Normally, anything discussed in a SEND Friends session is confidential. However, we have a duty to share information without consent if:

  • A child or vulnerable adult is at risk of significant harm

  • Someone is in immediate danger

  • There is a legal obligation to do so (e.g. a court order)

What to Do if You're Concerned

If you are worried about someone's safety, you can:

  • Speak to Leanne during your session

  • Contact your local authority's safeguarding team

  • If immediate danger is present, call 999

Local Safeguarding Contacts (North East Lincolnshire)

Children's Services (MASH):
T: 01472 326292 (Option 2)
Out of hours: 01472 326292 (follow instructions)
Report online

Adult Safeguarding:
T: 01472 256256
Email: adultprotection@nelincs.gov.uk

Additional Safeguarding Measures

  • SEND Friends does not work with children without a parent/carer present.

  • All in-person groups are held in safe, accessible venues.

  • Online sessions are hosted securely using private links and basic safeguarding principles (e.g. no recording, option to keep cameras off).

  • Leanne Thompson holds current public liability and professional indemnity insurance and is committed to ethical, respectful practice.

Contact Details

Leanne Thompson
Peer Support Facilitator – SEND Friends
Email: info@sendfriends.co.uk
Website: www.sendfriends.co.uk